Legal notice

Trade name: Homeswingset
Registered/Trading address: Whittlebury Road, Milton Keynes, MK19 6BJ, United Kingdom
📧 Email: support@homeswingset.shop
📞 Phone (UK): +44 1908 571233
🌐 Website: homeswingset.shop

This page provides legally required business and contact information for customers, regulators, and rights holders. For privacy information, see our Privacy Policy. For purchase terms, see our Terms of Service and Terms of Sale.

Company & Regulatory Information

• Legal entity: Homeswingset (sole trader)

• Company registration number (UK): N/A

• VAT number (GB): N/A

• EORI number: N/A

• Responsible for website content: Homeswingset (Website Manager)

If you don’t yet have a UK company or VAT number, these fields are marked N/A. The above trading address is where the business can be contacted; returns warehouse may differ—please contact support before sending returns.

Customer Service & Complaints

• Service hours: Monday–Friday, 09:00–17:30 (UK time)

• Response time: We aim to respond within 24–48 business hours

How to complain:
Contact us at support@homeswingset.shop with your order number and details.
We will acknowledge within 2 business days and aim to resolve within 10 business days.

If you remain unsatisfied, you may seek independent advice from Citizens Advice (citizensadvice.org.uk). We are not required to engage in ADR but may consider it in good faith.

Hosting & Platform

• Store platform & hosting: Shopify (shopify.com)
  Shopify provides the e-commerce platform and hosting infrastructure we use to operate this website.

Intellectual Property & Content

All website content (text, images, graphics, logos) is © Homeswingset or used with permission. All rights reserved.

You may not copy, reproduce, scrape, or distribute content without prior written consent.

Trademarks: Third-party names and marks (e.g., manufacturers/brands) are the property of their respective owners and are used to identify compatible or genuine products. Homeswingset is independent and not the manufacturer unless clearly stated.

Product Safety & Installation

Always follow manufacturer instructions and safety guidance.

Gas appliances and any hard-wired electrical items must be installed by a qualified professional. Failure to follow safety or installation guidelines may void warranties and could be dangerous.

Environmental & Compliance

Where applicable, products are supplied in accordance with UK regulations and may carry UKCA/CE conformity marks.

Packaging is recyclable where facilities exist. Please dispose of materials responsibly.

Links to Core Policies

• Privacy Policy — how we process personal data and cookie preferences.

• Terms of Service — website use.

• Terms of Sale — purchase terms, pricing, cancellations.

• Shipping Policy — delivery areas, timelines, tracking.

• Return & Refund Policy — returns window, process, and refunds.

These pages can be found in the site footer. If anything on this Legal Notice conflicts with a mandatory consumer right under UK law, the law prevails.

Contact

📧 Email: support@homeswingset.shop
📞 Phone: +44 1908 571233
📍 Address: Whittlebury Road, Milton Keynes, MK19 6BJ, United Kingdom